Help Center
Guides on donating blood, requesting blood, creating your donor card and using every part of BloodDonor.bd.
Guidelines
- Creating an Account & Logging In — Open an account with your mobile number, sign in safely and get set up.
- Logging In & Account Security — Sign in with your mobile number and password, plus OTP sign-in.
- Profile & Account Settings — Update your name, email, photo and password.
- Using Notifications — See updates about blood requests, chats and your account.
- Donation History & Receipts — Your blood donation and charity donation records, with PDF receipts.
- Finding Blood Donors — Search nearby donors by blood group, district and thana.
- Becoming a Donor — Register as a blood donor and learn who is eligible.
- Finding Donors on the Map — See donor counts per district on a map of Bangladesh.
- My Donor Network — Add donors you know — they join the main list after admin approval.
- Becoming a Volunteer — Apply as a volunteer and get a Volunteer ID once approved.
- Requesting Blood — Post a blood request for a patient — nearby donors are notified.
- Emergency Blood Request — When blood is needed urgently, post an emergency request to alert donors immediately.
- Browsing Blood Requests — See who needs blood right now and respond.
- Requester & Donor Chat — Chat directly about a request, share your location and update your status.
- The Donation Journey — The full path from responding to a request to completing the donation.
- Charity Donations & Receipts — Donate to a campaign via bKash/Nagad/Rocket/Bank, with TrxID verification and a PDF receipt.
- Working as an Organization — Register an organization, get admin approval and use the organization dashboard.
- Live Chat & WhatsApp Support — Get help through live chat, WhatsApp or the AI assistant.
- Emergency Services (Blood Bank, Hospital, Ambulance) — Emergency numbers and service providers across Bangladesh.